ViaFONE
ViaFONE Extranet & Application Control System

ViaFONE developed a revolutionary platform for controlling mobile phone content accross a network. They asked Zaudhaus to help develop a more user-friendly system for their clients to use. The system had to help their clients understand how the system worked - and take them through the setup and maintenance process in a very clear way. The solution we developed dramatically improved system efficiencies and made the product significantly easier to sell.
Year Built: 2001
Project duration: 3 months
Zaudhaus role: Task Analysis, Interface Design, User-Workflow, Visual Design

Services
Strategy, Interaction Design, Visual Interface

Industries
Mobile Content
CHALLENGE + SOLUTION
The Challenge: Probably the most complex part of this project was mapping out all the functionality of the application and organizing all the functions. So critical is that step that it can mean the difference between progressing through the project at a reasonable rate and having to start over several times.

Once we had the basic user-workflow established we were able to focus on ensuring the most efficient flow for users. We developed user-models and tested them on internal teams as well as a few customers.