We are an innovation and design studio for start-up and fast-growth companies that want to win in new markets.
We worked with executives at DELL to define a new kind of utility application that could go beyond any normal virus or simple hard drive maintenance utility. The Concierge app “idea” was to develop an application that could be both sophisticated and thorough in being able to examine the performance of a computer and diagnose issues – while also being incredibly simple and elegant to use – without cluttering the experience with too much information that the user doesn’t desire.
Our result was just that – a system that exposes more relevant information the more time you spend with it. If you only want the summary – it’s but a glance away; but if you want to know more about why your computer is performing so slowly, you can “dive in” and really see how we validated that and what specific products are causing the problem…and of course, steps the Concierge application will take to remedy the situation.
Key to this project was a combination of a simple UI model along with well-designed data elements – within the interface that made the application both aesthetically pleasing as well as functionally rich.
